As digitalization and cloud technologies evolve, the web is becoming increasingly important in the modern society. Autonomous web agents based on large language models (LLMs) hold a great potential in work automation. It is therefore important to accurately measure and monitor the progression of their capabilities. In this work, we conduct a comprehensive and rigorous assessment of the current state of web agents. Our results depict a very different picture of the competency of current agents, suggesting over-optimism in previously reported results. This gap can be attributed to shortcomings in existing benchmarks. We introduce Online-Mind2Web, an online evaluation benchmark consisting of 300 diverse and realistic tasks spanning 136 websites. It enables us to evaluate web agents under a setting that approximates how real users use these agents. To facilitate more scalable evaluation and development, we also develop a novel LLM-as-a-Judge automatic evaluation method and show that it can achieve around 85% agreement with human judgment, substantially higher than existing methods. Finally, we present the first comprehensive comparative analysis of current web agents, highlighting both their strengths and limitations to inspire future research.

The rapid advancements in Large Language Models (LLMs) have enabled their deployment as autonomous agents for handling complex tasks in dynamic environments. These LLMs demonstrate strong problem-solving capabilities and adaptability to multifaceted scenarios. However, their use as agents also introduces significant risks, including task-specific risks, which are identified by the agent administrator based on the specific task requirements and constraints, and systemic risks, which stem from vulnerabilities in their design or interactions, potentially compromising confidentiality, integrity, or availability (CIA) of information and triggering security risks. Existing defense agencies fail to adaptively and effectively mitigate these risks. In this paper, we propose AGrail, a lifelong agent guardrail to enhance LLM agent safety, which features adaptive safety check generation, effective safety check optimization, and tool compatibility and flexibility. Extensive experiments demonstrate that AGrail not only achieves strong performance against task-specific and system risks but also exhibits transferability across different LLM agents' tasks.